11/18/2009
https://congress.gov...
"We want to make sure that you have the tools, the resources, and the staffing to insure that the job is done."
"As we all know and the chairman stressed, the FBI is in the midst of a sea change."
"Thank you very much, we appreciate your service and I look forward to continuing to work with you as partners."
"we must do a better job of focusing on rehabilitation so that those who have committed crimes can receive the punishment but also treatment and resources to have productive and law abiding lives."