Jose Serrano actually said...

I just want to thank you for your service to our country and for the difficult issues you deal with on a daily basis.

I think that it is safe to say that it has been a rousing success.

We want people treated equally, and that sometimes, because they are not a State, they don't get treated equally.

I am not thanking you for having problems every day; I am thanking you for dealing with them.