José E. Serrano: “Since before I was elected to Congress, I have heard repeated requests from my constituents for assistance in dealing…”

“Since before I was elected to Congress, I have heard repeated requests from my constituents for assistance in dealing with Bronx post offices. Continuing problems include lost mail, misdelivered mail, late night deliveries. You name it, we have it. I have witnessed service problems firsthand. Whenever I send out a newsletter to my constituents, boxes and boxes containing undelivered newsletters get sent back to my office for different reasons. Sometimes the Post Office says there is no such address, but, most frustratingly, some get returned for insufficient postage. Some employees at the Post Office do not seem to recognize the Congressional frank. I have repeatedly tried to work with the local postmaster, as well as regional postal service officials. I have had a representative from the Postmaster come to my Washington office to try to work out the problem. We showed her the boxes and boxes that have been returned to my office. Unfortunately, while much was promised at these many meetings, little was delivered. My good friend and colleague who shares part of the problems with me, the gentleman from New York (Mr. Crowley) requested language included in your report to require a general study of the postal situation at Morris Park and the Bronx with recommendations to be made to ameliorate the problems. I salute his efforts.”