What the American people should have expected in the aftermath of 9/11 is a bureaucratic response that is lean, muscular, transparent, and effective.
Brian Higgins: “What the American people should have expected in the aftermath of 9/11 is a bureaucratic response that is lean…”
On the recordSeptember 7, 2011
Source
congress.govEditor's note · Context
Higgins critiques the bureaucratic response post-9/11 as bloated and ineffective.
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