04/16/2024
https://www.congress.gov...
"I think that one of the things that is germane is holding management accountable."
"Saturday delivery seems pretty desirable and is a valuable service both to the people that get the mail, like me, and the people that are sending it."
"The Board has to play really a vigorous and energetic role at pushing urgency on management to develop options, thorough analysis, strategic thinking, innovation, and so on."
"If you are not getting the results, then you have to do something about it, and at Amtrak, we actually wound up having to replace the chief executive officer (CEO)."