02/13/2018
https://www.congress.gov...
"OK. And so for that reason, and just what you said, can I have a commitment--obviously, at times it is hard when policyholders are filing claims and it takes time for them to go through that process--..."
"I think people having a final place where they can go, where they are frustrated and confusing dealing with our program, can go get a fair shake."
"I appreciate that. And as part of your analysis, will you also be determining how many homeowners were not mapped into mandatory purchase areas and, therefore, may not be insured by the program?"
"There is no doubt in my mind. There are attacks that have already occurred, will continue to occur and we need to be very proactive and work together to address this issue."