Tom Udall actually said...

"I want to thank you, Chairman Rockefeller, for this hearing today and for your leadership in consumer protection."

"Thank you very much. Once again, you are steering us in the right direction, in terms of consumer protection."

"What can we do, as far as cell phones, affecting third-party billing on cell phones?"

"I was shocked to learn from the investigation and report on 'cramming' that this widespread problem has potentially cost Americans billions of dollars of unauthorized charges on their landline telepho..."