Tom Udall actually said...

"My main goal [is] to get this practice stopped. It was nice to get the money back, but the bigger deal by far is to put these scams out of business."

"Thank you very much. Once again, you are steering us in the right direction, in terms of consumer protection."

"What can we do, as far as cell phones, affecting third-party billing on cell phones?"

"I was shocked to learn from the investigation and report on 'cramming' that this widespread problem has potentially cost Americans billions of dollars of unauthorized charges on their landline telepho..."