03/11/2009
https://www.congress.gov...
"So when you have half the cases coming in, reading this GAO report, on the violent crimes it is 52 percent where there is a declination, and on the less violent it is, I guess, 40 percent, that doesn'..."
"we want to see the Justice Department bring those declination rates down."
"I was shocked to learn from the investigation and report on 'cramming' that this widespread problem has potentially cost Americans billions of dollars of unauthorized charges on their landline telepho..."
"My main goal [is] to get this practice stopped. It was nice to get the money back, but the bigger deal by far is to put these scams out of business."