10/17/2016
https://www.congress.gov...
"The IRS is, again, making progress, as Acting Commissioner Miller pointed out, but it is still extraordinarily frustrating."
"In your answer to my question about the qualifications and profile of IRS employees you shared that they are reflective of the communities they are in."
"It's an extraordinarily frustrating system. Something definitely needs to be done."
"But generally if you look at 0 to 5, 5 to 10, and so on, it's roughly the same percentage of our workforce."