I definitely agree that sometimes the best innovation and more often than not, the innovation happens at the front lines by the staff doing the work.
Tom Udall: “I definitely agree that sometimes the best innovation and more often than not, the innovation happens at the front lines…”
On the recordSeptember 12, 2017
Source
congress.govEditor's note · Context
Udall emphasizes the importance of frontline staff in driving innovation.
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