04/14/2021
https://www.congress.gov...
"If we cannot modernize our legacy IT, it is a customer service issue, to be clear. It is a national security issue as well."
"I appreciate that, and I want to follow up a little bit on the issue of the Technology Modernization Fund."
"I really would look forward to working on this with you, because I think it is a really urgent issue for the American people."
"That is why I partnered with Senator Lankford to introduce the Federal Agency Customer Experience Act, to gain better insight into customer interactions with the government in order to improve custome..."