On the recordOctober 17, 2017
If we were to establish service levels for getting back to people and resolving issues, that would be a big first step in making sure that we are customer driven.
Source
congress.govIf we were to establish service levels for getting back to people and resolving issues, that would be a big first step in making sure that we are customer driven.
Emphasizing the importance of establishing service levels for better constituent communication.
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