Maggie Hassan actually said...

maybe measuring the effort and measuring the degree to which these efforts are institutionalized and prioritized would be a step forward the...

I think it is Senator Braun and I have a bill in onsite neutrality on this very issue.

The effective and frugal use of taxpayer dollars is part of customer service.

Thank you for your time, for your testimony, for the work that you do every day to improve government services for the American people.