Kelly Ayotte actually said...

"I believe this is criminal."

"I think that we should get to the bottom of that, in terms of deception, in terms of the potential safety issues."

"I find it shocking that something like that... wouldn't have gone directly up through the leadership of GM."

"You described the situation with the duplicate parts, the duplicate ignition switches. One had the defect, one didn't; however, the same part number was kept."