Kelly Ayotte actually said...

"we're all appalled at what's happened to the Weeks family, and we want to make sure we get those who have committed this horrific crime and hold them accountable."

"If we're going to allocate additional resources, we need better management also."

"It's important in the sense that people, when they're interacting with the IRS, you have a tremendous amount of power, and it can be very intimidating."

"It's very important to hear the perspective of what are the difficulties that taxpayers are facing."