Annie Kuster actually said...

Thank you, Chairman Kelly, and Ranking Member Adams for your hospitality in hosting this joint hearing.

Is your training, I'm sorry to interrupt, but is it strictly online or is there an active component by the employees, are they engaged with ...

I think it is much more effective, that is certainly what we have learned here on Capitol Hill and we have also tried to make changes.

There is no place for politics in this agency and people need to be held to performance standards.