Annie Kuster actually said...

"This is my first hearing as Ranking Member of this Subcommittee, one of the most important subcommittees in Congress, and I look forward to working with Chairman Coffman and all of my colleagues."

"I think our committee can be helpful keeping your feet to the fire."

"I commend the work that you have done and urge the VA in going forward with your audit, changing your administrative processes, getting on top of your billing and collection."

"I think that would be very helpful. And one additional piece that would be very helpful for our committee is when you complete this report and this audit, for us to understand the scope, the magnitude..."