Annie Kuster actually said...

"If we are truly serious about providing excellent care to our veterans, then we need to change our culture of bureaucratic blockage and budgetary excuses for not providing what is needed."

"We cannot fail them any longer. Their lives depend on it."

"It is clear now to everyone that the Manchester VA Hospital needs a top-to-bottom or bottom-to-top transformation."

"VA can start by holding all of its employees accountable, from the hospital and network leadership to the administrative and frontline staff."