Annie Kuster actually said...

"I commend the work that you have done and urge the VA in going forward with your audit, changing your administrative processes, getting on top of your billing and collection."

"I think that would be very helpful. And one additional piece that would be very helpful for our committee is when you complete this report and this audit, for us to understand the scope, the magnitude..."

"we would like to stay in close contact with you about this and then work with Mr. Lilley and others in the community to make sure that the revenues that are generated in an appropriate way be directed..."

"Our efforts to identify where problems exist at the VA could not be more important or more timely."