Annie Kuster actually said...

"we need to create an environment where concerns are addressed at the earliest possible date."

"I continue to have whistleblowers come. And in the case that I have been talking about today, there was a long period of delay because the whistleblowers were concerned about their anonymity."

"We didn't get from the VISN to the central office, again, until this all played out in the Boston Globe."

"These leaders should be held accountable for failing to take action."