I think it is critically important that you think about these add-ons or these extras that you are doing in terms of data collection because it does negate the relationship that you have with the citizen.
Heidi Heitkamp: “I think it is critically important that you think about these add-ons or these extras that you are doing in terms of…”
Editor's note · Context
Heitkamp emphasizes the importance of maintaining trust in data collection processes.
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