Heidi Heitkamp actually said...

we have to be very careful of, that when we set goals and aspirational kind of benchmarks, that we do not create fraud in achieving those ma...

We have to do a better job, I think, recruiting, training, and retaining the young people of America.

I think we have to start with training supervisors to deal with conflict, to try and take corrective action.

I think the real challenge here is selecting the right supervision.