05/17/2016
https://www.congress.gov...
"I am very excited about what you are doing, and I hope you share with our staff all of those letters."
"It just kind of boggles my mind that, from somebody who used to run a State agency and when the State auditor gave me a recommendation, man, we turned Heaven and Earth to get it done."
"Yes, and I think Gene made such an excellent point, that not only do we see dollar returns, but we see returns in better services."
"How do we change that attitude?"