Heidi Heitkamp actually said...

"I think sometimes people who write press releases should be more controlled in what they say."

"If we were in compliance before doing what we are doing, then how can we so dramatically be out of compliance right now?"

"I cannot describe it for you, but I know it when I see it, and we all may have a different line in terms of where we think guidance may cross over to substantive rulemaking."

"That is one of your recommendations in your report, is that we actually look at written policies as it relates to guidance..."