Heidi Heitkamp actually said...

"I continue to be deeply concerned about the lack of systemic reform within the Postal Service."

"I do not think there is any doubt that we have failed in our oversight responsibility and our management responsibility of the post office."

"This should concern all of us."

"Again, just to reiterate, we need to get Postal reform done because these things, they all land in your lap, and you are there alone."