It sort of makes me sad that on top of doing things like introducing new basic banking, checking account, and some things that serve our consumers more effectively, we have to have the HMDA preparation as a major initiative.
Heidi Heitkamp: “It sort of makes me sad that on top of doing things like introducing new basic banking, checking account, and some…”
Editor's note · Context
Expresses disappointment that HMDA preparation diverts resources from customer service initiatives.
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