Heidi Heitkamp actually said...

"I think we have to start with training supervisors to deal with conflict, to try and take corrective action."

"We have to do a better job, I think, recruiting, training, and retaining the young people of America."

"I could not agree with you more, but to appreciate and understand that that communication is a critical part of truly understanding the transaction."

"having appropriate end-user provisions is absolutely critical to that tool that is essential to the success of their organizations."