Byron Dorgan actually said...

There's no nice way of describing this. This is wholesale cheating of a lot of people, and I think it just has to stop.

Senator Dorgan emphasizes the seriousness of consumer fraud.

11/16/2009

More Byron Dorgan Quotes

You make mistakes when you are either ill trained or when you are tired. You make mistakes.

We'd better get moving here and understand that things have changed in this industry.

Has that been remedied?

Have you evaluated whether that is a unique condition, again, to this particular carrier in this circumstance, or is this something that may...