Richard Cordray: “My stance on online lending, as with all lending, is that it should be done legally; it should be done by folks who are…”

That is an execrable practice. It is against the law. We have taken strong enforcement actions against it.

The U.S. Supreme Court last June reaffirmed that disparate impact discrimination is the law of the land.

It is flatly against the law for a debt collector to threaten anyone, let alone a servicemember, with consequences that a debt collector has no ability to carry out.

To have a place to turn to, to come to this Consumer Bureau, to say the complaint in their own voice, and to make sure we will work with the company to try to get it fixed and they can get relief in many instances, that is really important…