Richard Cordray: “I appreciate and understand the importance of congressional oversight. I think it is a meaningful check on our agency.”

$11 billion turned back into the economy, in the hands of ordinary working people, is pretty good.

[a]rbitration clauses, as they are used today both in the field of consumer finance and more generally, often have been deliberately designed to block Americans from effective means of vindicating their rights.

I think Congress legislated that limitation to protect service members against being exploited while they are trying to protect and defend our country.

Through fair rules, consistent oversight, appropriate enforcement of the law, and broad-based consumer engagement, the Bureau is helping to restore American families' trust in consumer financial markets.