Richard Cordray: “We have to teach people and make available to them the tools so that they can learn more about how to handle their…”

On top of the historic debt that we have pushed upon tens of millions of Americans, they face a financial marketplace that is littered with predatory players.

Through fair rules, consistent oversight, appropriate enforcement of the law, and broad-based consumer engagement, the Bureau is helping to restore American families' trust in consumer financial markets.

I think Congress legislated that limitation to protect service members against being exploited while they are trying to protect and defend our country.

[a]rbitration clauses, as they are used today both in the field of consumer finance and more generally, often have been deliberately designed to block Americans from effective means of vindicating their rights.