Eric Shinseki: “Putting veterans first is, as I indicated in my opening statement, what we are all about.”

I assure them that at VA our experience is when we diagnose and treat whatever the issue is, but even PTS or PTSD, that people improve and that they should not let that be a barrier to them making a hiring decision.

We have hired--we have over 100,000 veterans as part of our workforce, fully 30 percent, and our goal is 40 percent.

Any allegation, any adverse incident like this makes me--makes me mad as hell.

Trust is an important aspect of everything we do here, and it has been in my previous life, as well.