Jon Tester actually said...

"My time has also run out. But I would just say we have not hit break even yet."

"If there is a change of address and we do not discover it for a while, it makes the ability to service that veteran a lot more difficult."

"the truth is we have to get to a point where we start reducing the backlog, and we are not there yet."

"I guess the question is, is there a point and time on a claim, when it gets to a certain number of days, that you guys say, we fix this; we fix it now?"