10/14/2010
https://www.congress.gov...
"What can we do to hold them more accountable for their contractual obligations to the VA and to the taxpayer and to the veterans?"
"the third-party administrators are worse, truthfully, at least in our case."
"I mean, that makes no sense whatsoever."
"The wait time scandals that arose from Phoenix, back in 2014, were something that none of us could tolerate."