11/03/2009
https://www.congress.gov...
"We need to eliminate that kind of frustration as much as possible. These are folks that have served this country."
"I am frustrated, to say the least, about the fact that the VA and the DOD don't have a seamless electronic medical record."
"If I have my way about it, kids, your dad is going to be doing a very, very important job for the veterans of this country."
"the VA is pretty much a passive system as far as reaching out and letting people know what their benefits are."