Jon Tester actually said...

I am very proud of the VA. I think they do a great job. I am not proud of them on this one, and I think that it needs to be fixed.

I want to know what steps have been taken so it doesn't happen again.

So your standard is zero tolerance?

the person who is being the bad guy--who is doing the work that nobody wants to do, pointing out an inadequacy in the system--needs to be gu...