06/20/2016
https://www.congress.gov...
"I do not want you to go head-hunting for management folks."
"I just want to know, based on your work on the Committee, have you found that wage grade 1 through 5 employees are generally the cause of institutional problems at the VA?"
"I think communication is just going to be really, really important, and do not look at us as an enemy."
"To say the least."