Jon Tester actually said...

I mean, one of the things that really gets the VA off to a bad start is if the first person they talk to is a machine.

Are there people that you have oversight over, yourselves included, that have VA credit cards; and are there rules as to how those cards can...

It isn't all about money. I think a lot of it has to do about training.

It needs to be very aggressive, I think, from my perspective.