Unfortunately, after almost 20 years of promises by previous administrations to improve TSA's personnel management system, the TSA workforce still lacks the resources and support it needs to execute its mission successfully.
Thompson criticizes the lack of improvements in TSA's personnel management.
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It should go without saying that administration officials should not be using Signal for discussing intelligence matters reserved for the situation room — not to mention doing so incompetently by including members of the public.
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Attempting to negate [TSA workers'] legally binding collective bargaining agreement now makes zero sense – it will only reduce morale and hamper the workforce.
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