Bennie Thompson actually said...

Asking passengers to arrive 3 hours before a domestic departure is unacceptable.

Unfortunately, it is the men and women who are the 'face of TSA' who get blamed--the Transportation Security Officers.

To be clear, the flying public expects and deserves efficient, safe, secure, reliable air transit.

Increasing staffing resources is certainly a good thing--but only if the proper vetting and training occur before more TSOs are added.