Sam Graves actually said...

"I think it is awful that the folks who were impacted by this didn't deserve it, and they couldn't solve it."

"I think I share with you, and probably everyone on the panel, strong concern about the delayed implementation, the continued missed milestones of NextGen."

"I think it is inexcusable, what happened."

"this is insane, that here we are talking about--and I know, I am going to agree with you, as much as it pains me."