Jim Baird actually said...

"It is always insightful to me to hear from witnesses that are actually involved in the process."

"What can we do to improve our models and our modes of delivery that really makes this program more efficient?"

"There is strong evidence that SNAP is working well, but there are certainly parts of the program that could be improved."

"Sometimes, good intentions--I am talking about government programs--the good intentions don't really end up helping the people that we would like to help in a manner that we would like to help."