It is disappointing, though sadly not surprising, that we have to legislate to modernize an agency like the IRS so that its operations are more user-friendly to the American taxpayer, but that is the reality that we are facing. The Taxpayer Experience Improvement Act pushes the IRS to be an agency more worthy of the taxpayers it serves and more responsive to their needs, whether it is tracking a tax refund, receiving a call back from the agency, or making a payment. I encourage my colleagues to support this legislation.
Jason Smith: “It is disappointing, though sadly not surprising, that we have to legislate to modernize an agency like the IRS so that…”
Editor's note · Context
Discussing the need for the Taxpayer Experience Improvement Act to modernize the IRS.
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