Claire McCaskill actually said...

You guys need to understand this. This is the biggest consumer problem in the country.

So, this is not that complicated. All you have to have is the permission of the person you're calling, and call them.

I think it's offensive to think that for some reason the Inspector General community can't handle testimonial subpoena authority.

It is very difficult for investigations to be thorough and complete if you are thwarted from getting information.