Claire McCaskill actually said...

"While we have gotten better at tightening the screws on buying things, maybe other than hardware and software, we have not figured out the cost of contracting in terms of services."

"The absence of leadership in this office has been a source of great frustration to me."

"I like an 83-year-old mother that jumps on the bus."

"So it is with a sense of urgency that I welcome Ms. Rung here today."