07/15/2009
https://www.congress.gov...
"I think it is inappropriate for a company to continue to be less than forthcoming that what they are gathering your data for and selling it and making you wait 2 days and making you give your e-mail i..."
"But seriously, you won't fix it if you're not going to be monetarily punished."
"I think you are not well served by saying you don't have a problem. You have a big problem."
"This is a system that consumers are captured by. They have no choices here."