04/23/2013
https://www.congress.gov...
"I am all in on oversight of government, and believe me, when somebody calls with a VA complaint or somebody calls with a Social Security complaint or somebody calls with a cable TV complaint, I am on ..."
"It is like shifting sand."
"I would like to have you remove--there is a fee on here--I am not sure how it got on here--for a protection plan."
"Isn't it true that not all customers are charged the same advanced receiver service (ARS) fee in your company?"