Claire McCaskill actually said...

"It is very hard to sit through this hearing and watch you rationalize and excuse a regulatory agency."

"I think what--you would be much better served by saying, 'We don't ever want this to happen again, and we're changing things, and this is the list of things that we're changing.'"

"I think that the public wants this agency to have the resources that they need, and I think it's very frightening for all of us when we read about these safety defects which seem to be occurring on a ..."

"We're not talking about abstractions. We're talking about real impacts on real people's lives."