09/15/2014
https://www.congress.gov...
"There is a new phone system that has been put in. And there are a large number of complaints about how efficiently it is working."
"The average length of time that someone had to sit on the phone if they wanted to make a payment in 2017 was 46 minutes."
"We have cut, against the objections of many of us, almost a billion dollars from the IRS budget in the last 7 years."
"I have some legislation on bridge contracts. I have seen them all over the Federal Government, and they almost always are a huge mistake."